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In addition to 24/7 email support, Virgin has a helpdesk with several support articles and guides

In addition to 24/7 email support, Virgin has a helpdesk with several support articles and guides

They also have a live chat widget that is available around the clock, and toll-free phone number (844) 737-7616 for anyone who wants other support options.

Virgin NJ Online Casino Website Speed

Virgin finished 3rd in our NJ online casino page load speed test with an average page speed of .86 seconds across the casino pages we tested. This was more than 1 second faster than the NJ state average page load time of 1.88 seconds.

Visit our NJ online casino page load speed test for full results and detailed explanations of our method for testing load time of each online casino.

We decided to test page load speed for New Jersey online casinos as another objective metric to help rank and measure NJ online casinos. We centered the test around 4 specific page-types which we thought would be valuable to players.

  • Slots Page : One of the largest pages on the casino.
  • Promotions Page: A popular page for new and current players.
  • Responsible Gaming Page: The area of the site devoted to responsible gambling.
  • Support Page: The part of the site devoted to player support.

The tests were conducted every 30 minutes for 7 consecutive days. In total, we ran more than 300 page load tests for each casino and averaged the results across all 4 pages to determine our rankings.

We used Pingdom to test the page load speed of each casino

Virgin received a 5-star rating in our page load test with an average page load speed of .86 seconds. This was more than 2x faster than the state average of 1.88 seconds and more than 5x faster than our last place finisher – Golden Nugget who had an average time of 4.43 seconds.

Virgin was 1 of 5 casinos to finish with a 5- star rating. The other casinos with exceptional page load speeds included: Scores (.59 seconds), Bet365 (.74 seconds), Unibet (.92 seconds), and Pala Casino (.95 seconds).

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Below are the 2 online casinos that finished above Virgin Casino and the 3 below it in our NJ online casino page load speed test .

  1. Bet365 (.74seconds)
  2. Virgin (.86 seconds)
  3. Unibet Casino (.92 seconds)
  4. Pala (.95 seconds)
  5. Tropicana (1.02 seconds)

Google conducted a study on page load time and found that bounce rate (people immediately leaving a site) jumps 32% if a page’s load time goes from 1 to 3 seconds. While page load time might not seem important, it has a significant impact on user experience – which is one of the few ways for online casinos to differentiate themselves.

Moreover, page load time is often indicative of more than just speed. It’s typically the result of technical issues or poor planning on the site architecture. For an online casino player, this could be a red flag and worthy of consideration if you’re ble.

Fortunately, Virgin’s .86 second page load time is one of the best in New Jersey. If you choose to play at Virgin NJ online casino, you shouldn’t notice any lags or delay in gameplay.

  • Any withdrawal before the end of the promotion period will disqualify you from the welcome bonus.

With cash back promos, we need to look at the highest return-to-player that the casino will allow. In the case of Virgin’s welcome bonus, the highest available RTP game was 97.3%.

Virgin Casino has approximately 176 games available in its casino library for New Jersey players. Unlike many other NJ online casinos, Virgin doesn’t do a great job of categorizing it’s online library.

Virgin Casino dominated our email support test and outperformed every other casino handily. Not only did they respond to every email, but they responded 2.6x faster than the 2nd place finisher, Bet365. This resounding finish for Virgin in our NJ online casino email support test earned them a 5-star rating.

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